Effective Date: October 25, 2025
Company: ArclightMarketing LLC
EIN: 92-2987011
Address: 1845 Mitchell Ave, Selma, CA 93662, CA
Phone: +1 (559) 493-1111
Email: help@arclightmarketing.cfd
Website: https://arclightmarketing.cfd

1. Overview

At ArclightMarketing.cfd, your satisfaction is our priority. We aim to provide high-quality digital products and marketing tools that help your business grow.
If you’re not fully satisfied with your purchase, our refund and return policy makes it easy to request assistance.

2. Eligibility for Refunds

Because we offer both digital and physical products, refund eligibility varies:

For Digital Products (eBooks, Templates, Courses, or Digital Services):

  • Refunds are available within 7 days of purchase only if the product has not been downloaded, accessed, or used.
  • Once digital content has been accessed or delivered, we cannot issue a refund.

For Physical Products (Merchandise or Marketing Materials):

  • You may request a return within 30 days of delivery if the item is unused, in its original packaging, and in resalable condition.
  • To qualify, please provide your order number and photos (if applicable).

3. How to Request a Refund or Return

To start a refund or return, please contact our support team at help@arclightmarketing.cfd.
Include the following details:

  • Your order number
  • The product name
  • The reason for the return or refund request
  • Clear photos if the item arrived damaged or defective

Once your request is reviewed and approved, we’ll provide the return address or confirm your refund.

4. Refund Process

  • Refunds are processed to the original payment method within 5–10 business days after approval.
  • If your product was defective or incorrect, we’ll cover the return shipping costs.
  • Original shipping charges are non-refundable unless the return is due to our error.

5. Exchanges

If you received a damaged or defective item, please contact us within 7 days of delivery.
We’ll arrange a replacement or issue a full refund at no additional cost.

6. Non-Refundable Items

Please note that the following items are non-refundable:

  • Downloaded or accessed digital products.
  • Custom-made or personalized items.
  • Clearance or final sale products.

7. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank or credit card account again.
  2. Contact your payment provider — some processing times vary.
  3. If you’ve done all this and still haven’t received your refund, email us at help@arclightmarketing.cfd and we’ll investigate promptly.

8. Contact Us

For any refund or return-related inquiries, please reach out to us:

📍 Address: 1845 Mitchell Ave, Selma, CA 93662, CA
📞 Phone: +1 (559) 493-1111
📧 Email: help@arclightmarketing.cfd
🆔 EIN: 92-2987011